Refunds in the form of store credit will only be granted if you have received incorrect product(s) or you are missing product(s) from your order. The refund will be given in the form of STORE CREDIT ONLY. Shipping fees are non-refundable.

A tracking number will be provided once your order is ready for shipping. Please refer to your tracking number for the delivery date. We currently only ship in the US at this time.

It is the customers responsibility to ensure that the correct address is entered for shipping. No refunds will be granted if the address is entered incorrectly. The customer will be responsible for placing a new order.

Please allow 48 business hours to receive a response (weekends and holidays are not included). 

THANK YOU for choosing Alice & Company for your beauty needs!